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Please note:

Monday - Friday (excluding holidays): Orders received before 3pm CET will be processed that day. Orders received after 3pm CET will be processed the next business day.

Production lead times are as follows:

Standard RAL (NOT altered RALs) are generally stocked. If the product is in stock it will be ready to ship the following day. All other Polychem products are manufactured in a 5 – 7 business day lead time from processing the order.

Polychem Technical Service Hotline: 940-612-4594

If you are experiencing any issues with our products, please call the Polychem Technical Service Hotline. You will be able to speak to a Technical Service Rep. who will be able to help. Available: Monday – Friday, 8am – 6pm Please leave a voicemail outside of these hours, and your call will be returned.