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Frequently Asked Questions

All you need to know about the basics

If you cannot find the answer to your question here, then please contact us.
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Powder is basically paint in a powder form. It is a dry, powder substance that is manufactured in a unique way, applied electrostatically and cured in an oven. It provides a beautiful, tough, protective coating available in thousands of colors and effects.
Polychem powder is best suited to metal substrates such as aluminum or steel. It is possible to powder coat other substrates such as MDF or wood with other types of powder, but Polychem powders are suited to metal substrates.
No powder needs to be applied to the part on a professional coating line. It cannot be applied on site because it needs to be cured in an oven.
No, powder needs to be made in a factory. This is because we have to use specialist equipment such as an extruder and micronizer, to make the powder. This means we have excellent quality control!
No powder needs to be applied to the part on a professional coating line. It cannot be applied on site because it needs to be cured in an oven.
We aim to match it, make it and mail it to you in 7 – 10 days. When we receive the samples, the Polychem color matching experts will check the match and then enter the work into our system to be made. Once the color is matched then the powder is created, sprayed onto panels and then sent back to you for approval. We can also match and make the powder straight away if required.

We know you need flexibility in your business so our powders start at only 5lb, including custom colors!

A. We have a good selection of different shipping options available with a variety of price options. Check out our Next Day Air Shipping offers for small quantities. Your customer service representative is more than happy to explain the options to you and make sure you get your powder exactly when you need it.

Yes. We are ready to support you in your powder purchase and answer any questions you might have to make sure that the process is as smooth and efficient as possible.

Call us on 940-665-8892 (Central Time) or email us here to let us know what you need.

Please note:

Monday - Friday (excluding holidays): Orders received before 3pm CET will be processed that day. Orders received after 3pm CET will be processed the next business day.

Production lead times are as follows:

Standard RAL (NOT altered RALs) are generally stocked. If the product is in stock it will be ready to ship the following day. All other Polychem products are manufactured in a 5 – 7 business day lead time from processing the order.

Copyright © 2024 Polychem
Polychem Powder Coatings
3601 N I35
Gainesville, TX
76240
Call: 940-665-8892
Email: info@polychemcoatings.com
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