Privacy Policy

Our Privacy Commitment

IFS Coatings, Inc. (“IFS,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of IFS’s website located at www.polychemcoatings.com (the “Site”) (we refer to the information and materials made available by IFS through the Site, collectively, as the “Materials”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Materials how we use and protect the information we collect through the Site. By accessing the Site or using the Materials, you consent to IFS’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and the Materials and not to any other website that you may be able to access from the Site or the Materials which may have its own data collection and use practices and policies.

This policy answers the following questions:

  • What information do we collect about you and how do we use it?
  • Will we share your personal information with third parties?
  • What choices do you have about the collection and use of your personal information?
  • What security measures do we take to safeguard your personal information?

What information do we collect about you and how do we use it?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access the Site or use the Materials. However, you may be required to submit personal information to use certain aspects of the Site, such as submitting order forms to IFS. We may collect non-personal information such as when you access the Site or use the Materials. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Site or the Materials. We also may use this data to monitor the Site’s performance and to make the Site easier and more convenient to use.

We collect personal information when you subscribe to our newsletter, submit order forms or feedback forms and receive customer or technical support.

By submitting personal information through the Site, such as your name, email address, mailing address and telephone number, you authorize IFS to share this personal information for the purposes identified herein and in providing the Materials, such as responding to your inquiries, processing your orders and distributing our newsletters and promotional materials.

Third Party Privacy Policies

Through the Site, you may be able to link to services owned and controlled by third parties (“Third Party Services”). You may be permitted or required to submit personal information to access Third Party Services. Such use of Third Party Services and submission of information through Third Party Services will be subject to such applicable third party’s terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to IFS to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site, or accessible through the Materials, which links you to any Third Party Services, our Terms of Use no longer applies and you must read the terms of use, terms of service and privacy policy of the third party to see how your personal information will be handled on their website.

How We Use Your Personal Information

The personal information you provide to us will allow us to communicate with you. This includes alerting you of new products or services; verifying your identity; handling your customer service questions or issues; requesting feedback; distributing newsletters; and notifying you of promotions, updates, or special offers that we think may interest you. We may also use your email address in sending you messages about IFS products or services and other general announcements. We keep track of your interactions with us including, but not limited to, your activity within the Site. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with us, entities acting on our behalf, and relevant third parties such as those needed to collect and maintain our information collection servers and perform technology and related services.

We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Site. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect through the Site (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any users.

Do Not Track

In compliance with California legislation, AB370, effective January 1, 2014, IFS’s practices in responding to “do not track” signals and collecting user information over time and across a network of websites when you visit the Site are as follows: We honor the request of “do not track” signals sent by your browser when you visit the Site. Additionally, IFS does not collect user information about your online activities over time and across different websites, or authorize third parties to do so. 

Google Analytics

IFS uses Google Analytics to help us learn about who visits the Site and what pages are being viewed.

Children’s Privacy

We do not knowingly collect personal information from children under 13.

Will we share your personal information with third parties?

Sharing Your Information

We use your personal information to process orders that you submit through the Site and complete transactions, handle your customer service questions or issues and send communications to you about promotions, updates, or special offers from IFS that may be of interest to you. The personal information uploaded by you through the Site will be shared only with authorized persons to whom you specifically grant access. IFS may also share the personal information we collect from you under the following circumstances, and in which case, you expressly authorize us to share your information as follows:

  • Protection of rights. We will share personal information if we have a good faith belief that (a) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (b) such action is appropriate to enforce our Terms of Use for the Site, including any investigation of potential violations thereof; (c) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Site; or (d) such action is appropriate to protect the rights, property or safety of IFS, its employees, users of the Site or others.
  • Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of IFS’s assets, user information, including personal information collected from you through your use of the Site, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
  • Service Providers. We may share your personal information with service providers (including our affiliates that provide services on our behalf) that we engage for the purpose of processing information on our and your behalf. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.

Additional Information You Should Know About Third Parties

The Site may contain direct links to websites operated by our partners and other entities. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Materials. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection, use and disclosure of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

Mediation  

You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy, you and IFS will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Gainesville, Texas with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them. 

What security measures do we take to safeguard your personal information?

IFS may collect personal information from you, in which case the personal information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to IFS employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Site. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of the Site and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.

Notification of Changes

This Privacy Policy may change from time to time and we will post all changes on the Site.

Questions? Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at flevin@ifscoatings.com.

Terms of Use

Please read the Terms of Use governing the access to and use of the Site and the Materials.


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